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Returns & Exchanges
At STANLEY, we want you to be completely satisfied with your home essentials. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
1
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
2
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and protective materials are intact.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
4
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing