Frequently Asked Questions
Everything you need to know about STANLEY home products, shipping, and care.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day return policy on all unused items in their original packaging. Please note that custom-made or personalized products are final sale.
Are STANLEY products covered by a warranty?
Yes, our products are built to last. Most of our drinkware and home essentials come with a limited lifetime warranty against manufacturing defects.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I clean and maintain my STANLEY products?
Most of our stainless steel products are dishwasher safe, but we recommend hand-washing with mild soap and warm water to preserve the finish and performance over time.
Do you offer international shipping?
Currently, we ship to a select list of international countries. Shipping rates and delivery times vary by location and will be calculated at checkout.